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FAQ
Frequently asked questions
General
Please contact "Customer Service" team within 60 minutes of placing the order during working hours Monday to Friday 9am to 5pm UTC+4. We try to ship out all orders as quickly as possible, so in some rare instances, we may be able to stop the order before fulfillment and cancel. If an order has been shipped out, we are unable to cancel it. For any assistance, please reach out to our Customer Service Department.
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